Cancellation and Refund Policy

Our goal is to provide you with high-quality digital branding services that help you achieve your business goals. This policy outlines the terms for cancellation and refunds of our services.

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Cancellation:

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• You may cancel your digital branding services at any time by providing us with written notice (email or letter).

• Cancellations will be effective upon receipt of your written notice.

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Refunds:

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• Full Refunds: We will provide a full refund if you cancel your services within 5 days of signing a sales quotation and before any work has begun.

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• Partial Refunds: If you cancel your services after 5 days of signing a sales quotation or after work has begun, we will provide a partial refund based on the amount of work completed. We will deduct from the refund any hours spent working on your project and any non-refundable fees associated with third-party services.

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• No Refunds: We will not be able to offer a refund for services that have been completed in full.

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• Prepaid Services: If you have pre-paid for a specific service term (e.g., 3 months, 6 months, 1 year), and you cancel your services before the end of the term, we will refund you for any unused portion of the service, minus any completed work and non-refundable fees.

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Dispute Resolution:

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If you are unhappy with our services and believe you are entitled to a refund, please write us on vrajdigitalbranding@gmail.com directly to discuss your concerns. We will work with you to find a fair resolution.

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*Please Note:

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• This policy applies to all of our digital branding services.

• We reserve the right to modify this policy at any time. We will notify you of any changes by posting the revised policy on our website.

• By using our services, you agree to the terms of this Cancellation and Refund Policy.

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**We recommend that you review this policy carefully before signing a sales quotation for our services.